Note: U-M Google is the recommended and fully supported service for collaboration at the University of Michigan. Show Caution: The use of OneNote has been known to cause significant problems when you leave the university (i.e., issues with the data extraction of notes). To avoid potential data loss, ITS recommends using Google Docs instead. Log in to the Online Microsoft Office 365 AppsAdditional apps are available to . Using the Online ApplicationsTo use the Microsoft 365 online applications:
Note: You will not use U-M Weblogin to log in to U-M Microsoft 365. Look for the U-M Microsoft 365 logo to ensure you are logging in to the correct location.
You will be taken to the Microsoft 365 site, where you can use the various online applications available. Notice: There is a known error involving U-M Microsoft Office 365 on Macs: "Your account [uniqname]@umich.edu doesn't allow editing on a Mac. To learn more, contact your admin about your Office plan." To learn how to fix this error, refer to Your Account Doesn't Allow Editing on a Mac (Office Error). Downloading the Local ApplicationsRefer to Installing Office 365 Applications on Your Device for steps on how to download the apps to your computer. Important: The above instructions should only be used for installing Office 365 productivity apps on personal devices and not MiWorkspace (MWS) managed machines. The Microsoft Office 365 productivity apps are available to all MiWorkspace (MWS) managed machines. If you are using an MWS Windows machine, you can self-install the apps from the Software Center. The apps should already be installed if you are using an MWS macOS machine. If you would like Office 365 productivity apps installed on your MiWorkspace managed machine, please contact your Neighborhood IT or the ITS Service Center. You'll use your Microsoft account for everything you do with Microsoft 365 or Office. If you use a Microsoft service like Outlook.com, OneDrive, Xbox Live, or Skype, you already have an account. Sign in Create a new account Already entered a product key and looking for your software? Install from your Microsoft account Microsoft’s native tools, like the Service Health Dashboard, often do not provide outage information in a timely manner. This causes many IT Pros to turn to Twitter for official updates. ENow’s Microsoft 365 Monitoring solution monitors your entire environment from a single pane of glass. When an outage does occur, ENow allows you to determine if the outage is a Microsoft problem or a "you" problem.  Microsoft 365 Monitoring by Region In contrast to an on-premises outage, Microsoft 365 outages are often localized to a certain region(s). With ENow, you can easily install a remote probe on a workstation to visually map service status for regions your users are in. When outage occurs you can quickly isolate which subset of your users are affected. Microsoft 365 Monitoring by Apps Microsoft 365 contains a wide variety of Apps like Microsoft Teams, One Drive, SharePoint, and more! ENow's synthetic transactions mimic end users key behaviors with Microsoft 365 apps. For example, one of our Microsoft Teams synthetic transactions tests the ability to create and post to a channel. With Exchange Online we test the ability to send and receive mail. COMPREHENSIVE MICROSOFT 365 MONITORING OF YOUR ENTIRE ENVIRONMENTMonitor Hybrid ComponentsMicrosoft reported at one time that over 52% of Outages are client-side.Microsoft 365 Honeymoon Phase When cloud-based services like Microsoft 365 first came to market over a decade ago, we all bought the pitch that the cloud would be cheaper and require no management. However, the honeymoon phase soon came to a screeching halt. You soon realized that Microsoft does not bear all responsibility. Hybrid components and the network can certainly lead to Microsoft 365 outages. On-Premise Component On-premises components such as AD FS, PTA, and Exchange Hybrid are critical in the end-to-end user experience of Microsoft 365. In addition, something as trivial as expiring Exchange or AD FS certificates can certainly lead to an outage. ENow proactively monitors hybrid components, giving you early warning when hybrid components are reaching a critical state or a certificate expiration is coming up. Alert thresholds are customizable to your organization's needs. Native Tools Limitations ENow's network monitoring determines if your network is preventing connectivity to Microsoft 365. With more users working from home, it's possible that VPN's are taxing your network, disrupting connections, and causing latency to Microsoft 365. |
