Remote Desktop stuck on Configuring remote session Windows 10

Remote Desktop connection stuck on "Configuring remote session"

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  • Remote Desktop stuck on Configuring remote session Windows 10

    Remote Desktop stuck on Configuring remote session Windows 10

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    Hello, I have one workstation with a remote connection problem.

    OS: Windows 7 enterprise 32-bit

    Workstation is connected to a domain.

    Problem started after June or July updates, I cannot connect to the workstation from any host via RDP. it just freezes on "Configuring remote session" and after few minutes it shows a message:

    "this computer can't connect to the remote computer. Try connecting again."

    All settings are set correctly, all accesses are given. Google is searched fully, neither solution worked for my situation.


    • Edited by Deividas K Tuesday, August 21, 2018 12:59 PM

    Tuesday, August 21, 2018 12:05 PM

Answers

  • Remote Desktop stuck on Configuring remote session Windows 10

    Remote Desktop stuck on Configuring remote session Windows 10

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    Problem was solved. Cause: Missing self assigned remote desktop certificate. when restarting "Remote desktop configuration" services it was not creating it self. Event log showed that object is already existing. But it was not there.

    Solution

    1) C:\ProgramData\Microsoft\Crypto\RSA rename "MachineKeys" to "MachineKeys_backup"

    2) Restart Remote Desktop configuration services in local services.

    3) Check if Remote desktop certificate created.

    • Marked as answer by Deividas K Friday, August 31, 2018 6:02 AM

    Friday, August 31, 2018 6:02 AM

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  • Remote Desktop stuck on Configuring remote session Windows 10

    Remote Desktop stuck on Configuring remote session Windows 10

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    Problem still exists after newest august updates.

    Wednesday, August 22, 2018 8:29 AM

  • Remote Desktop stuck on Configuring remote session Windows 10

    Remote Desktop stuck on Configuring remote session Windows 10

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    Hi,
    If you couldn’t check the steps below, feel free to try.
    Please disable third-party software such as Anti-virus software if there’s any installed.
    If the issue persists, please check logs on the Terminal Server, which were under:
    Applications and Services Logs\Microsoft\Windows\TerminalServices-LocalSessionManager
    Applications and Services Logs\Microsoft\Windows\TerminalServices-RemoteConnectionManager
    Update the the GPO policy. You could manually run GPUpdate.exe.
    Regards,


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact .

    Wednesday, August 22, 2018 12:03 PM

  • Remote Desktop stuck on Configuring remote session Windows 10

    Remote Desktop stuck on Configuring remote session Windows 10

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    On the host which I cant connect in logs its only shown:

    "RDP-tcp received a connection", nothing more.

    On host from which I try to connect I see in other logs:

    Microsoft-Windows-TerminalServices-ClientActiveXCore

    RDP ClientActiveX has been disconnected (Reason= 2308)


    • Edited by Deividas K Wednesday, August 22, 2018 12:37 PM

    Wednesday, August 22, 2018 12:37 PM

  • Remote Desktop stuck on Configuring remote session Windows 10

    Remote Desktop stuck on Configuring remote session Windows 10

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    No luck with those suggestions btw. :(

    Wednesday, August 22, 2018 12:47 PM

  • Remote Desktop stuck on Configuring remote session Windows 10

    Remote Desktop stuck on Configuring remote session Windows 10

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    Issue is not solved yet, maybe any more advice?

    Tuesday, August 28, 2018 8:51 AM

  • Remote Desktop stuck on Configuring remote session Windows 10

    Remote Desktop stuck on Configuring remote session Windows 10

    1

    Sign in to vote

    Problem was solved. Cause: Missing self assigned remote desktop certificate. when restarting "Remote desktop configuration" services it was not creating it self. Event log showed that object is already existing. But it was not there.

    Solution

    1) C:\ProgramData\Microsoft\Crypto\RSA rename "MachineKeys" to "MachineKeys_backup"

    2) Restart Remote Desktop configuration services in local services.

    3) Check if Remote desktop certificate created.

    • Marked as answer by Deividas K Friday, August 31, 2018 6:02 AM

    Friday, August 31, 2018 6:02 AM

Remote Desktop App stuck on "Configuring remote session" but works well on PC

As I said, the app doesn't work on my phone however it works well on any PC I use. The app was working and I was able to connect a few times but now I cant. I get stuck at "Configuring remote session". I have deleted the PC from the app several times as well as uninstalling and reinstalling the app several times without any luck. I can still access it through a PC however my phone no longer connects for some reason.

remote-desktop-servicesremote-desktop-client

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18 Replies

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Remote Desktop stuck on Configuring remote session Windows 10

Serrano

OP

pcrequest Oct 15, 2011 at 18:49 UTC

Aaron Lewis Computer Consulting is an IT service provider.

Hmmmm. WTF!?!?! I look in my system events and it's all Event ID 7's from the CD rom. I eject a disc I happen to have been looking around the office for, and RDP immediately starts working normally. I'm cracking. Weekends shouldn't be about this.

1

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Remote Desktop stuck on Configuring remote session Windows 10

Thai Pepper

OP

JCastano Oct 15, 2011 at 19:50 UTC

Wow sounds really odd, is autorun enabled on the optical drive? maybe autorun is locking up. I don't know how this affect RDP, but may be something to look at. Has anything happened since the last time you connected correctly?

0

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Remote Desktop stuck on Configuring remote session Windows 10

Mace

OP

Texkonc Oct 15, 2011 at 22:43 UTC

Were you mapping the CD drive to pull through in the server/dekstop you were logging into?

Since it was throwing errors about the CD, and it wouldnt connect?? Possible, I have seen stranger things from windows.

0

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Remote Desktop stuck on Configuring remote session Windows 10

Jalapeno

OP

Best Answer

kobi_h Oct 16, 2011 at 02:40 UTC

when you allow drives to be available on the remote machine that includes the CD-rom drive, and that's why you got that delay

3

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Remote Desktop stuck on Configuring remote session Windows 10

Datil

OP

Michael Cianchetti Oct 17, 2011 at 09:22 UTC

Kobi is correct. And speaking of the local resources, when did the "Drives that I plug in later" option come to be? I have always told my users to make sure their flash drives are plugged PRIOR to getting on our terminal servers. I have tested it after and it now shows up immediately. Pretty cool.

Remote Desktop stuck on Configuring remote session Windows 10

1

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Remote Desktop stuck on Configuring remote session Windows 10

Jalapeno

OP

kobi_h Oct 18, 2011 at 04:14 UTC

I made that into a "How-To" !

http://community.spiceworks.com/how_to/show/2516

Thanks to

Michael Cianchetti

for giving me the idea

1

· · ·

Remote Desktop stuck on Configuring remote session Windows 10

Pimiento

OP

Clinovo Dec 4, 2012 at 23:31 UTC

1st Post

I had the same problem. My solution was to lower the resolution in my RDP settings.

0

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Remote Desktop stuck on Configuring remote session Windows 10

Serrano

OP

Jonathan Marlowe

Remote Desktop stuck on Configuring remote session Windows 10

This person is a verified professional.

Verify your account to enable IT peers to see that you are a professional.

Feb 13, 2013 at 15:39 UTC

I had the same issue... it's beyond strange... mine was a DVD... Music & Lyricsand RDP apparently do not go together... maybe Microsoft is not a RomCom fan?

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Remote Desktop stuck on Configuring remote session Windows 10

Jalapeno

OP

Matt K Evans Sep 9, 2013 at 11:45 UTC

I'm having this issue too. Have tried disabling all resources etc. No problem at the server end because any other PC has no problem.

Have been working through this all morning now by trying everything I've found on Google and still having no joy.

Help!

0

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Remote Desktop stuck on Configuring remote session Windows 10

Chipotle

OP

Andrew Wiggin

Remote Desktop stuck on Configuring remote session Windows 10

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Verify your account to enable IT peers to see that you are a professional.

Oct 31, 2013 at 22:11 UTC

Clinovo wrote:

I had the same problem. My solution was to lower the resolution in my RDP settings.

Thanks for the tip Clinovo! My issue was color depth; I had to turn it down from 32bit.

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Remote Desktop stuck on Configuring remote session Windows 10

Pimiento

OP

Sandvik Apr 29, 2014 at 08:14 UTC

1st Post

I'm having this issue on a brand new 2012 R2 Remote Desktop Services implementation.

While I won't rule out the possibility that local resources may play a part in the problem, it has a different behavior for me:

By default, users connect to the server over RDP 3389 when suddenly new connections start pervasively failing with hanging at "Configuring remote session".

Event logs don't tell much of a story on either end.

I've added a couple of extra ports for the RDP service, and so while it may hang on connecting to 3389, it will work just fine connecting to one of the alternate ports (3392, for instance).

At some point, 3389 will be reactive again - then sometime later, 3392 may start giving the same issue. Sometimes both.

So.. I really wish I could find a good lead on the source of this problem. The server is fully updated, DNS is stellar and nothing out of the ordinary has been installed.

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Remote Desktop stuck on Configuring remote session Windows 10

Pimiento

OP

Kathryn Crowley May 20, 2014 at 21:23 UTC

1st Post

I had same problem with brand new 2012 R2.

Lowering the resolution colour from 32 bit ot 16 bit resolved too. Thanks Clinovo.

0

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Remote Desktop stuck on Configuring remote session Windows 10

Pimiento

OP

gerrytan Jan 30, 2015 at 05:19 UTC

1st Post

Had same problem, resolved after restarting the Remote Desktop services on the target host (there are a few services, I just restarted them all). I guess it's well accepted with Microsoft products you have to restart it once in a while

1

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Remote Desktop stuck on Configuring remote session Windows 10

Serrano

OP

Westone Dec 9, 2015 at 17:41 UTC

gerrytan wrote:

Had same problem, resolved after restarting the Remote Desktop services on the target host (there are a few services, I just restarted them all). I guess it's well accepted with Microsoft products you have to restart it once in a while

Found this thread when I experienced the same issue. None of the previous suggestions worked. When I attempted to restart the RDP services, one of them froze at "Stopping". Had to reboot the host and all is good for the moment. I hope this is not a recurring issue, we just set up RDP on this machine yesterday afternoon.

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Remote Desktop stuck on Configuring remote session Windows 10

Pimiento

OP

doug9840 Mar 1, 2016 at 23:34 UTC

1st Post

im running new proliant gen 9 servers with windows 2012 (Not R2) and mine was doing this as well. Once i get this from one client, i can go to another and its the same. Howevever, when i log into the server again from the console at the rack, all works again everywhere. Very strange indeed.

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Remote Desktop stuck on Configuring remote session Windows 10

Pimiento

OP

stevebrightnet Apr 4, 2016 at 12:38 UTC

1st Post

For me it turned out to be IOBit Advanced System Care, installed on the Windows 2012 Server by the office manager. I had installed the rather good IOBit Start Menu on the server but somehow Advanced System Care got installed at a later date. Once removed we can go in first time, every time.

0

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Remote Desktop stuck on Configuring remote session Windows 10

Pimiento

OP

dennisvanderpool Aug 11, 2016 at 13:44 UTC

1st Post

For me the issue was that i've disabled virtual memory and the machine reached memory limit during boot which probably caused some service to crash at start-up. Could login to console and memory usage was not as high as just after boot.

So, increasing memory allocated to my VM resolved my RDP issue.

0

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Remote Desktop stuck on Configuring remote session Windows 10

Pimiento

OP

Erik Carlseen Apr 4, 2018 at 15:25 UTC

1st Post

We've seen this happen with buggy audio drivers - even if Remote Desktop connection is explicitly set to not use audio (go figure). Disabling audio drivers one at a time often gets us past this.

0

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Remote Desktop Connection Hangs on Configuring Remote Session

Tags rdp remote desktop connection hangs stuck configuring session

Description:[]

When you try to RDP to a computer either in the internal network or through a VPN, you will be stuck on a Window that just says "Configuring Remote Session" and will eventually fail.