Apple Music stops after 15 seconds

Anyone else have an issue with the songs actually playing? I get around 15 seconds and get an error that either says the song is no longer available or something about the data can’t be decoded.

iOS 14.6 iPhone 12 Pro AirPods Pro

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Question: Q:

My downloaded Apple music stops playing after a few seconds when I am out and about.

I saw an earlier post with the same symptoms and tried the suggested remediation with no success.

Steps taken: Force close app, turn off synch, deleted app, reinstalled, redownloaded.

This just started happening a few weeks ago.

Software release 14.6

Thanks in advance

iPhone 11 Pro Max

Posted on Jul 15, 2021 9:19 PM

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Jul 16, 2021 2:00 AM in response to SilentShadowz In response to SilentShadowz

It’s a known problem, several similar posts here. Hopefully, a fix is just around the corner but until then, to workaround, enable Cellular for Music and be sure to play only downloaded stuff when on the road.

Jul 16, 2021 2:00 AM

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User profile for user: SilentShadowz

Apple Music stops after 15 seconds

Question: Q: Music stops playing after a few seconds

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Jun 19, 2021 11:01 AM in response to damelya21 In response to damelya21

Hey damelya21,

It sounds like you're having issues with music stopping at 15 seconds. We can understand wanting to get that resolved. We want to help.

Does this happen on both Wi-FI and cellular data?

Does the issue occur with both downloaded and streaming content?

Does it happen both with and without headphones?

Which model of device and iOS version is this happening with?

Thanks!

Jun 19, 2021 11:01 AM

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Jun 19, 2021 11:23 AM in response to SnickZ. In response to SnickZ.

Am having same issue with my Apple music. I be playing a song and all of a sudden it stops producing sound but it shows that the music was not paused. I have to close my Apple music every time it happens. I want a permanent solution please

Yes it happens on both WIFI and cellular data

Yes it occurs on streaming content

Yes it happens both with and without AirPods

And am currently using iPhone 12 with IOS 14.6

Jun 19, 2021 11:23 AM

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Jun 20, 2021 4:20 AM in response to SnickZ. In response to SnickZ.

Yeahh…Music downloaded with lossless plays for just 15seconds and stops all of a sudden.

With WIFI or Cellular Data it doesn’t stop.

Obviously it happens with only downloaded songs because you will have to enable WIFI or Cellular Data to be able to stream

Yes it happens with or without headphones

I am currently using IPhone 8plus with IOS 14.6

Jun 20, 2021 4:20 AM

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Jun 24, 2021 11:57 AM in response to damelya21 In response to damelya21

Same issue! Too frustrating!

Done everything Apple Support told me to do, but still not fix the downloaded music stopping!

I gave Apple Music a try. But as much as I would like to stay, it's pushing me to go back to SPOTIFY!!!

Never had any issues with SPOTIFY!!!

Jun 24, 2021 11:57 AM

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Jun 24, 2021 12:04 PM in response to yorick225 In response to yorick225

Tell me about it!

I'm same! chat/phone conversation, but not fix the problem!

Jun 24, 2021 12:04 PM

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Jun 24, 2021 6:50 PM in response to damelya21 In response to damelya21

Happened to me for a while, I turned Lossless music on and it started to work like normal, not sure if this will work for everyone or not but

Jun 24, 2021 6:50 PM

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Jun 24, 2021 7:17 PM in response to Colby__ In response to Colby__

For me it has started to stop at 15 seconds sometimes since loseless music happened. It doesn’t happen all the time, I would say it happens half of the time.

I am so frustrated now. All I want after a long day of work is to listen to my favorite music to cheer myself up. Please fix this soon apple!!

Jun 24, 2021 7:17 PM

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Jun 24, 2021 8:05 PM in response to purple_brownies In response to purple_brownies

Noticed to have the same problem on iPhone 8 with IOS 14.6 and Apple Music. Yesterday used it with CarPlay. Songs of new Playlist „3D-Audio“ play for 15s and stop followed by a crash restarting CarPlay. Procedure reproducible. Now we have Dolby Atmos and crashing app. Great!

After calendar problems with standard notifications not synchronized from Mac and 5 months of weekly support with no solution now Apple Music fails.

Really Apple software quality more and more becomes crap in all ranks.

And no, I don‘t wanna reset the iPhone anytime Apple fails! Spends my lifetime!

Frustrating!

Jun 24, 2021 8:05 PM

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Jun 24, 2021 11:36 PM in response to damelya21 In response to damelya21

Am having same issue with my Apple music. I be playing a song and all of a sudden it stops producing sound at all it shows that the music is paused n not playing I have to close my Apple music every time it happens n still not play I have to listen to podcast know ?? I want a permanent solution please

Yes it happens on WIFI

Yes it occurs on streaming content

Yes it happens with without my earphones

And am currently using iPhone 12pro with IOS 14.6

Jun 24, 2021 11:36 PM

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Jun 25, 2021 7:01 AM in response to iDontKnowHowToFix In response to iDontKnowHowToFix

No, have no shared family accounts. It's just bad software quality.

Jun 25, 2021 7:01 AM

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Jun 25, 2021 2:27 PM in response to Gunb66 In response to Gunb66

Is not Bad software Quality, they are doing all the best the can to solve this, so let’s all be patient

Jun 25, 2021 2:27 PM

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Jun 25, 2021 5:29 PM in response to damelya21 In response to damelya21

Looks like it’s been fixed, I had the same issue since the lossless update. But today I downloaded a full album in lossless and listened it offline, every single song played fully.

Jun 25, 2021 5:29 PM

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Jun 25, 2021 5:40 PM in response to Mature_compact In response to Mature_compact

I’m having the same issue and everything, only difference is I have an iphone 11

Jun 25, 2021 5:40 PM

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